Regency Hampton GCi60 Pellet Insert

Right buyer

Owners of existing masonry fireplaces with a minimum opening of 27" wide × 23" tall × 16" deep who want to convert a decorative or underperforming fireplace into a thermostat-controlled, automatically-igniting pellet heating appliance. The insert slides into the fireplace cavity; the cast-iron surround (40-7/8" × 33-9/16") covers the opening, and an oversize filler panel (50" × 38") is available separately for larger masonry openings.

Buyers who want set-and-leave heat. The Auto/Off thermostat mode lights the unit automatically when the thermostat calls for heat and shuts it down when the set temperature is reached — ignition, modulation, and shutdown happen without manual intervention. The 60-lb hopper holds roughly 36 hours of fuel at the low setting, meaning a once-daily fill cycle at steady use. For buyers comparing pellet to wood, the operating burden difference is substantial.

Buyers who need fuel flexibility beyond standard wood pellets. The Multifuel selector adjusts combustion parameters for corn, wheat, and barley in addition to wood pellets of any quality grade. The three-position fuel-type setting (Premium Pellets, Regular Pellets, Multifuel) removes the need to re-tune air settings when changing fuel types.

Mobile-home owners. The GCi60-2 is certified for mobile-home installation per Oregon Administrative Rules 814-23-900 to 814-23-909. Outside fresh air connection is mandatory in mobile-home installations.

Buyers who want the EPA-certified 78% HHV efficiency. Achieving 78% HHV requires the masonry-reline configuration: a 4" stainless steel liner from the insert connecting to the 4"-to-6" stainless steel increaser (Part #946-791, sold separately), then a 5.5" or 6" stainless steel liner running to the top of the chimney. Buyers willing to invest in this liner system at installation get the full certified efficiency on wood pellets; the built-in enclosure installation is not approved for 78% HHV.

Wrong buyer

Not for installations without either a masonry fireplace opening or a purpose-built noncombustible enclosure. The GCi60-2 is an insert — it requires a fireplace cavity or a site-built enclosure meeting the manual's specifications. It is not a freestanding stove and cannot be placed against a wall or in open floor space.

Not for buyers who need heat during power outages. The unit requires a continuous 120V / 60 Hz / 4.2 A supply. No electricity means no ignition, no blower, no controls, and no heat. A surge-protected outlet is strongly recommended; outage backup requires a generator or uninterruptible power supply. Buyers whose primary outage concern is heat should look at non-electric alternatives.

Not for built-in enclosure buyers expecting 78% HHV efficiency. The built-in installation (noncombustible enclosure, no masonry chimney) is explicitly not approved for 78% HHV per the technical manual. [VERIFY: confirm the efficiency figure that applies to built-in installation at standard configuration, as Regency's product page lists 60% HHV — this figure may be the correct expectation for built-in buyers.]

Not for buyers who want to burn cord wood. Federal regulations prohibit cord wood in this appliance. Approved fuels are wood pellets of any grade (premium, regular), corn, wheat, and barley only. Burning cord wood voids the warranty and violates federal law.

Not for bedroom or sleeping-room installation. The technical manual explicitly prohibits installation in bedrooms or rooms where people sleep.

Not for buyers who want air-control adjustment in the field without calling a technician. The -2 model introduced a factory-set damper that may only be adjusted by a qualified installer — end users do not have access to this control. Buyers who have adjusted dampers on previous pellet stoves should know this capability is removed in the updated model.

The GCi60-2 must be installed in one of two configurations: (1) a masonry fireplace with a minimum opening of 27" wide × 23" high × 16" deep, or (2) a purpose-built noncombustible enclosure per the built-in installation specifications in the manual. It is not approved for outdoor, unconditioned-space, or garage installation. It must not be installed in a bedroom or any room where people sleep. It must not be connected to a chimney flue serving another appliance.

The masonry fireplace installation achieves the highest efficiency (78% HHV with the 4"-to-6" increaser and full chimney reline; see efficiency notes in "At a glance"). The built-in enclosure installation is not approved for 78% HHV per the technical manual. Both installation types require 4" PL or L vent and the appropriate termination clearances.

Clearances to combustibles (insert install)

These are minimum clearances per the certification label. The certification label affixed to the unit is the binding authority and always controls over any figure published elsewhere. Confirm all clearance values with your installer from the label before purchase. Note that per the safety section of the manual, combustible materials such as furniture, wood, and drapes must be kept a minimum of 48" from the front of the unit and 12" from each side during operation — these are operational clearances, not installation clearances.

Floor protection / hearth extension

A non-combustible hearth pad of minimum 24-gauge galvanized steel (or equivalent non-combustible material) must cover any combustible flooring underneath the unit, extending at least 6" (150 mm) in front of the heater door opening and 6" (150 mm) to each side of the heater. The floor protection must also cover the area under the unit. Combustible floors must be protected before and during installation.

Masonry fireplace installation

Lock any existing fireplace dampers in the fully open position — they must remain open permanently after the insert is installed. A continuous 4" stainless steel chimney liner is required, running from the insert exhaust starter pipe to the top of the chimney. For installations targeting 78% HHV efficiency: a 4" liner runs at minimum 3 feet from the insert to a 4"-to-6" stainless steel increaser (Part #946-791, sold separately), then a 5.5" or 6" stainless steel liner continues from the increaser to the top of the chimney. The chimney liner must conform to CAN/ULC-S635 or CAN/ULC-S640. Any opening between the masonry of the fireplace and the facing masonry must be permanently sealed. A non-combustible "fireplace altered" metal tag must be attached in a visible location if any masonry modifications were made to accommodate the insert.

For US installations where a full reline is not used (USA only, not available in Canada): the vent connector from the insert must extend a minimum of 18" above a properly sealed chimney seal plate. The chimney must be built to UBC 37 or ULC S628 standards (masonry) or UL 127 or ULC S610 standards (factory-built). The chimney must be free of any corrosion or deterioration — a corroded or damaged chimney disqualifies this installation method. The chimney seal plate must be removable for annual cleaning.

Built-in enclosure installation

The GCi60-2 can be installed without an existing masonry fireplace by building a site-constructed enclosure: minimum 18" deep × 36" wide × 23-1/4" high, constructed from ½" noncombustible cement board. The enclosure floor must include a minimum 1-1/4" air space supported by sheet metal studs, covered with a layer of ½" noncombustible cement board and a layer of tile — no combustible material may be present in the air space. All venting for built-in installation must use PL or L venting installed per the vent manufacturer's clearance requirements. Built-in installation is not approved for 78% HHV efficiency.

Venting — vent termination clearances

Venting terminals must not be recessed into walls or siding. The vent must not terminate in any enclosed or semi-enclosed area (carport, garage, attic, crawlspace, narrow walkway, under a deck or porch, stairwell, covered breezeway). Vent surfaces become hot enough to burn; non-combustible shielding or guards may be required in accessible areas. Horizontal terminations must extend at least 12" away from the building. For horizontal through-wall installations, the manual recommends adding a "T" and 3 to 5 feet of vertical pipe to aid natural draft during extreme weather or power outages.

Exhaust and fresh air intake locations

The exhaust outlet is 4" diameter, located 16-1/4" above the base of the unit and 9-5/8" from the unit's centerline. The fresh air intake port is 3" in diameter, located 5-1/8" above the base and 5" from the centerline. The intake inlet must be positioned at least 12" below and 12" away from the exhaust outlet. Fresh air connections must use 3" minimum inside-diameter steel, aluminum, or copper pipe — no plastic or combustible pipe.

Outside fresh air

Outside fresh air is strongly recommended for all installations. It is mandatory for mobile-home installations and for "airtight" (R2000) homes, and where local codes require it. Strong exhaust fans (range hoods, bathroom fans) operating in the same space as the insert can cause negative pressure that disrupts combustion — if these appliances are present, outside fresh air installation is particularly important. Combustion air must not be obtained from an attic, garage, or any unventilated space; ventilated crawlspace is acceptable. The fresh air must include a screen at the inlet.

Code compliance

Permit and inspection requirements are determined by the local Authority Having Jurisdiction. The insert must be installed by an authorized Regency/Hampton dealer or installer — Regency strongly recommends and warranty coverage requires installation by an authorized party. Local building code, the AHJ, and any HOA restrictions apply to the installation regardless of product listings. Contact local building or fire officials before purchase to confirm permit requirements, any local fuel-burning restrictions, and whether this installation type is permitted at your address.

California Proposition 65

This product can expose you to chemicals including carbon monoxide, which is known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Ships with the insert

• Hampton GCi60-2 cast-iron pellet insert body — charcoal finish cast-iron front, top, sides, ash door, and decorative grille; fluted cast-iron firebox liner; burn pot and stainless-steel burn pot liner; fire grate; concealed slide-out ash pan with drawer slides
• Standard cast-iron surround panel — 40-7/8" wide × 33-9/16" high, charcoal finish; includes cast surround left, right, top-left, top-right, and keystone sections
• 400-watt auto-ignitor assembly with air pump and silicone air line
• 300 CFM variable-speed convection blower
• Concealed touch-pad control panel
• Wall thermostat (millivolt-rated; required for High-Low and Auto/Off operating modes)
• 4" exhaust starter tube with gasket
• Burn pot scraper tool and pellet stove cleaning brush
• GCi60-2 Owner's Manual and Technical Manual
• Insert frame with leveling bolts and anchor bolts

Sold separately — required for installation

• 4" PL or L type pellet venting system — listed 4" inside-diameter pellet vent pipe, wall thimble, and termination cap; if burning corn, corn-certified venting is required; quantity and configuration depend on installation type and layout; sold by Kaminos separately
• 4" stainless steel chimney liner (masonry fireplace installs) — continuous flexible or rigid 4" stainless steel liner from insert to top of chimney; must conform to CAN/ULC-S635 or CAN/ULC-S640 for Canadian installs; length determined by chimney height; sold separately
• Non-combustible hearth pad — minimum 24-gauge galvanized steel or equivalent noncombustible material, covering the floor under the unit and extending at least 6" in front of and 6" to each side of the door opening; sold separately
• High-temperature silicone sealant — for sealing all vent pipe joints; required by the installation manual and most vent manufacturers; sold separately

Sold separately — optional upgrades

• 4"-to-6" stainless steel increaser (Part #946-791) — required to achieve 78% HHV efficiency in masonry reline installations; connects the 4" liner from the insert to a 5.5" or 6" liner running to the top of the chimney
• Oversize filler panel 50" W × 38" H (Part #GCI60-918) — for masonry openings larger than the standard surround covers; secured to the back of the cast faceplate with 10 × #8-32 × 3/8" thread-rolling screws before sliding the unit into place
• Log set (Part #GC60-930) — decorative cast-iron log set for visual effect; shown in the product photograph
• Service rails (Part #GCI60-900) — installation aid for insert positioning; useful for larger openings
• Charcoal gray touch-up paint (Part #938-136) — spare aerosol can for cast-iron surface touch-up
• Outside fresh air intake components — 3" minimum inside-diameter steel, aluminum, or copper pipe or ducting with screen at the inlet; strongly recommended for all installs; mandatory for mobile homes and airtight homes
• Installation by an authorized Regency/Hampton dealer/installer — required for warranty coverage; Regency strongly recommends authorized installation; confirm installer is authorized before scheduling

The 55,000 BTU/hr peak input figure is a fuel-energy rating, not a heat-delivered figure. The number that matters for room sizing and daily life is the EPA-tested output range: 7,817–38,437 BTU/hr per ASTM 1509-04 test conditions (PFS TECO Report #21-694). The low end represents minimum certified heat output; the high end represents maximum tested sustained output. Plan your installation around the output range, not the peak input.

Burn duration by setting on a full 60-lb hopper: at the low heat setting (1.5 lb/hr consumption), the theoretical maximum is approximately 40 hours; the manufacturer's stated figure is up to 36 hours, which is the conservative planning number. At the high heat setting (6.5 lb/hr), expect approximately 9 hours on a full hopper. Real-world consumption depends on pellet quality, ash content, and heat demand — lower-quality pellets with higher ash content run less efficiently, produce more frequent maintenance needs, and may require higher heat settings to maintain output.

A realistic operating day in primary-heat use: load the hopper in the morning, start the unit in Auto/Off thermostat mode, set the thermostat for the desired temperature, and walk away. The unit lights automatically, modulates between output levels based on thermostat demand, and shuts down when the space is up to temperature. With Premium Pellets in a well-insulated space, a full 60-lb hopper on the low setting runs through approximately 36 hours without attention; in high-demand conditions on the high setting, plan for a hopper fill roughly every 9 hours. The ash pan requires periodic emptying — frequency depends on fuel type, as corn, wheat, and barley produce more ash than high-quality wood pellets.

The three fuel-type selector positions adjust combustion parameters for the energy and ash characteristics of each fuel category. Premium Pellets (high BTU, low ash, densified wood residue) deliver the cleanest burn and the least glass sooting. Regular Pellets (all grades of wood pellets) accommodate lower-density or higher-moisture standard pellets. Multifuel (corn, wheat, barley) produces more ash per pound burned and may require more frequent ash pan emptying — plan for shorter ash-removal intervals when running corn or grain fuels consistently.

The 78% HHV EPA-certified efficiency requires the 4"-to-6" stainless steel increaser (Part #946-791) and a 5.5" or 6" liner running the full height of the masonry chimney, with wood pellets as the fuel. This configuration is not achievable in built-in installations. For buyers whose installation uses a standard 4" liner all the way up — or built-in enclosure installation — the operating efficiency will differ; [VERIFY: confirm the expected efficiency for a standard 4" full-reline or built-in configuration, as the Regency product page lists 60% HHV / 64.5% LHV and it is unclear which installation this reflects].

The 300 CFM variable-speed convection blower meaningfully distributes heat from the cast-iron body into the room. Speed is adjustable at the touch-pad; the blower runs through shutdown and shuts off automatically as the unit cools. During the Auto/Off operating cycle, the blower will run whenever the unit is firing and will continue for a period after shutdown — this is normal behavior driven by the internal heat-sensor cycle.

Glass clarity during operation depends heavily on fuel quality and the selected fuel-type setting. On Premium Pellets with proper combustion, the glass stays largely clear through a burn cycle. At lower heat settings, with higher-ash fuels, or if the fuel-type selector is mismatched to the fuel in use, the glass will soot more quickly. The agitator rod in the burn pot helps break up clinkers and maintain an even flame — if clinker build-up occurs consistently, it typically signals poor fuel quality or an air-to-fuel imbalance requiring a technician adjustment.

Fully power-dependent — no backup heat when the power goes out. The GCi60-2 requires continuous 120V / 60 Hz / 4.2 A power for ignition, blower, controls, and all operating modes. A power failure means no heat. For buyers in regions with frequent outages or for those who want the insert as an outage backup heat source, this is a fundamental limitation. A surge-protected power bar is strongly recommended to protect the circuit boards; an uninterruptible power supply or generator is the only path to outage operation.

78% HHV efficiency requires specific hardware and is not universal across installations. The EPA-certified 78% HHV efficiency requires the 4"-to-6" stainless steel increaser (Part #946-791, sold separately) connected to a 5.5" or 6" liner running the full chimney height, with wood pellets as the fuel. It is only achievable in a masonry chimney reline configuration — not in built-in enclosure installations. Buyers in built-in configurations, or masonry installs that don't use the increaser system, should expect a different operating efficiency. [VERIFY: confirm expected efficiency for standard-configuration installs, as the Regency product page lists 60% HHV / 64.5% LHV without specifying which install type this reflects.]

Factory-set damper on the -2 model — end users cannot adjust combustion air. A significant change introduced in the -2 revision: the slider/damper that controls the negative combustion chamber pressure is factory-set and can only be adjusted by a qualified technician using a Magnahelic pressure gauge. Previous owners familiar with adjusting their own air settings on pellet stoves will find this control removed. If combustion performance changes with a new fuel type or after a venting modification, a service call is required to re-balance the air-to-fuel ratio. This is not a defect — it is a design change intended to ensure proper combustion across varying conditions — but it adds a cost layer to any troubleshooting that would previously have been owner-adjustable.

Chimney liner is required for masonry installation and adds cost at install. A masonry fireplace installation requires a 4" stainless steel chimney liner running from the insert to the top of the chimney. This is not a minor accessory — a full chimney liner for a two-story home can add $800–$2,500 or more to the installation cost depending on chimney height, liner type, and local labor. Buyers receiving a quote should confirm the liner is included and which configuration (straight 4" full reline vs. 4"-to-6" increaser system) the installer has quoted.

500 lb unit weight — multi-person installation is not optional. The unit weighs 500 lb with a full hopper (545 lb shipping weight). The curb-to-fireplace move requires multiple people and, in many homes, will need a furniture dolly, ramp, and careful maneuvering through doorways. Confirm floor load capacity at the installation location. The insert frame's leveling bolts and anchor bolts require time and tools to set correctly — plan installation time accordingly.

Ash production varies significantly by fuel type. High-quality wood pellets produce minimal ash and allow extended intervals between ash-pan emptying. Corn, wheat, and barley produce substantially more ash per pound burned. Buyers running multifuel on a regular basis should plan for more frequent ash pan service — and should know that the Multifuel setting adjusts combustion parameters but does not reduce the inherent higher ash output of grain fuels.

Exhaust venting must be cleaned semi-annually or every two tons of pellets burned. The manual specifies inspection and cleaning of the exhaust vent system semi-annually or for every two tons of pellets, whichever comes first. Fly ash and small amounts of creosote accumulate in the exhaust channel, heat exchanger, and vent runs. Skipping this maintenance will cause combustion faults, vacuum switch errors, and eventual blower damage. An authorized dealer or qualified technician should perform the service — this is not a DIY task.

No cord wood — ever. Federal regulations prohibit burning cord wood in this appliance. This is stated on the certification label and in the manual. Only wood pellets (any grade), corn, wheat, and barley are permitted. Using cord wood or any other prohibited fuel voids the warranty and may create a fire or health hazard.

First burns. The first several fires release paint VOCs as the high-temperature cast-iron paint cures. The smell can be noticeable. Ventilate the room well during the first few burn cycles and avoid prolonged exposure during cure-in. The odor disappears after the initial burns.

Fuel selection before ignition. Before pressing ON/OFF, select the correct fuel-type setting at the touch-pad: Premium Pellets for superior-quality wood pellet fuel, Regular Pellets for all grades of wood pellets, or Multifuel for corn, wheat, or barley. A mismatch between the fuel-type setting and the actual fuel in the hopper will produce suboptimal combustion — lazy orange flames with dark tips signal too little air for the fuel being burned; a short, torch-like flame signals too much air. Mismatches that persist require a technician to re-adjust the damper.

Lighting and first-time use. Press the ON/OFF button to start; the 400-watt ignitor and air pump activate automatically and bring the burn pot up to ignition temperature. For the very first use, placing a small handful of pellets directly in the burn pot liner speeds ignition. Allow the unit approximately 20–30 minutes to reach stable operating temperature before reducing to a lower heat level. Do not open the fuel door during startup unless troubleshooting.

Operating modes — choosing the right one. Manual mode: all heat level and blower settings are adjustable at the touch-pad; useful when you are present and want direct control. High-Low thermostat mode: requires the wall thermostat; the unit modulates between high and low output based on thermostat demand, but does not auto-start or auto-shutdown — you press ON/OFF manually. Auto/Off thermostat mode: the unit ignites automatically when the thermostat calls for heat and begins a controlled shutdown when the thermostat is satisfied, restarting on the next call; this is the hands-off operating mode for day-to-day use.

The fuel door and ash pan door must remain closed and sealed during all operation. The combustion system operates under negative pressure (vacuum) in the firebox. An unsecured fuel door or ash pan door opens the vacuum circuit, triggers a vacuum switch fault (light #2 on the heat output bar will flash), and shuts the unit down. Ensure both doors are latched firmly before and during each burn cycle.

Hopper refilling. The hopper lid magnet triggers a safety switch — if the lid is open or the magnet is absent, the unit will shut down (light #4 flashing). Fill the hopper with the unit running or fully off; do not place partially burned fuel or ash from the burn pot into the hopper. Keep the hopper free of debris and confirm the auger area is clear of bridged or jammed pellets before long runs.

Ash removal cadence. Ash pan removal frequency depends on fuel type: high-quality wood pellets produce little ash and may allow weekly or less frequent removal; corn, wheat, and barley produce more ash and may require removal every few days under regular use. Always turn the blower off before removing the ash pan — the convection blower will distribute ash throughout the room if it is running during ash removal. Let the firebox cool first. Transfer ash to a metal container with a tight-fitting lid, store the container outdoors away from combustibles, and wait a minimum of 48 hours before disposal — pellet ash can retain hot embers for extended periods. Never place unburned or new pellets in the ash pan; a fire in the ash pan can occur.

Glass cleaning. Use a soft cotton cloth with a mild glass cleaner, a dedicated stove glass cleaner, or a damp paper towel dipped in fine ash (a mild abrasive that will not damage the ceramic). Clean the glass only when the unit is fully cool and the door is at room temperature — never clean hot glass. Uniform black sooting across the full glass surface indicates the burn is running too cool, the fuel-type setting is mismatched, or fuel quality is poor. If the glass soots frequently on Premium Pellets with proper settings, have a technician check the damper balance.

Door and ash pan gasket inspection. The fuel door gasket, ash pan gasket, and hopper lid gasket all affect the combustion vacuum. Test each gasket with a paper-strip test: close the door or lid on a strip of paper and try to pull it out; firm resistance means the gasket is sealing, easy pull means it is time to replace. Inspect gaskets at the start of each heating season. Replacement gasket kits are available through Regency/Hampton dealers (door and ash door gasket kit Part #GC60-019; PED and ash pan gasket Part #GF55-020).

Exhaust venting cleaning. Inspect and clean the exhaust vent system semi-annually or every two tons of pellets burned, whichever comes first. The heat exchanger, exhaust channel, and venting accumulate fly ash and small amounts of creosote at a rate that depends on fuel quality, heat settings, and installation configuration. The unit also includes firebox cleaning port covers for access to internal exhaust passages. Have the cleaning performed by an authorized technician — blocked exhausts cause vacuum switch faults and increase fire risk.

Annual chimney inspection (masonry installs). The masonry chimney liner should be inspected annually and cleaned as needed. Ash from the pellet vent will accumulate on top of the chimney seal plate (positive flue connection installs) — the seal plate must be removed annually for cleaning access. For full-reline installations, the liner should be checked for corrosion, blockages, and joint integrity at each annual service.

Damper and combustion air — technician-only on the -2 model. The slider/damper that controls combustion air is factory-set and sealed on the -2 model; it may only be adjusted by a qualified technician using a Magnahelic pressure gauge with the unit running on Heat Level 5 for at least one hour. If combustion problems develop — dark-tipped lazy flames (too little air), short torch-like flames (too much air), repeated vacuum faults, or excessive clinker formation — contact an authorized Regency/Hampton dealer for a service call rather than attempting to adjust any internal components.

Pellet feed rate — technician adjustment. The pellet feed rate is factory-set to the most common pellet length. Minor feed-rate adjustments (settings #1 to #5 from a default of #3) can be made by a technician via the feed trim button on the control board. Buyers running pellets that are significantly longer or shorter than standard 6mm may need a technician to open or close the auger cover in the hopper to match the auger aperture to the pellet size. Do not attempt to adjust the auger cover without technical guidance — incorrect adjustment can cause over-firing or premature shutdown.

What never to burn. Per the technical manual and EPA regulations: cord wood, garbage, cardboard, coal, oil-based products, waxed cartons, compressed pre-manufactured logs, rubber, plastic, solvents, paint products, pressure-treated wood, plywood, particle board, pallets, agricultural products other than approved grains, or any material not listed as an approved fuel. Burning prohibited materials voids the warranty, damages the burn pot and firebox, and may release toxic compounds into the home. Dirty pellets with high moisture or ash content adversely affect combustion and may also void the warranty — use the highest quality pellets your installation can support.

FPI Fireplace Products International Ltd. (FPI) extends a Limited Lifetime Warranty — defined as 7 years from the date of purchase — to the original retail purchaser only. The warranty is non-transferable, non-negotiable, and requires the appliance to remain in the original place of installation. Proof of purchase (dated bill of sale), model name, and serial number are required for any warranty claim. Register within 90 days at regency-fire.com/Customer-Care/Warranty-Registration.aspx.

Coverage by component

*Labor coverage is subsidized at pre-determined rates; dealers may charge for travel time and mileage beyond the subsidy. Dealer travel costs are not covered under the warranty.

The warranty does not cover: paint or finish; rust or corrosion from improper venting, lack of maintenance, or corrosive chemicals; door, ash pan, hopper lid, or glass gasketing; color fading; or log set carbon/sooting from use. It also does not cover damage from improper installation, unqualified installers, incorrect chimney components, operator error, abuse or misuse, prohibited fuels, lack of regular maintenance, acts of God, or weather events. Any appliance showing signs of neglect, misuse, or operated while damaged may be disqualified from warranty. Altered or removed serial numbers void the warranty.

If the exact appliance cannot be replaced under a Limited Lifetime claim, FPI will substitute a similar model or, if no suitable replacement is available, refund 50% of the verified purchase price of the appliance. Installation costs, clearance changes, hearth pads, venting, and facing materials are not covered in any warranty scenario.

Warranty claims are made through the authorized selling dealer. Kaminos is the retailer and supports buyers through purchase; final warranty approval rests with FPI as the manufacturer. Contact FPI at 1-800-442-7432 or customerservice@regency-fire.com. FPI's parts network includes replacement burn pot liners, agitators, ignitors, circuit boards, blowers, glass, gaskets, and cast-iron components through authorized Regency/Hampton dealers.

FPI reserves the right to inspect any claimed defect in the field before processing or authorizing a claim. Replacement appliances under the Limited Lifetime Warranty are limited to one per warranty term.

Coverage details and warranty terms may change by component and revision; the current written Regency/FPI warranty document controls.

[VERIFY: No Compare-With model list was provided by the Operator for this product. Per the asset brief, no model may appear in this section without price-book verification by the Operator. Once the Operator confirms the price-book-verified list — including the Regency Greenfire GFi55 (mentioned in the Operator's source materials but not explicitly confirmed) and any other siblings or cross-brand competitors — each entry should follow the "choose X for / choose this for" orientation format with price-book-verified pricing. Do not publish this section until the Operator has confirmed the list.]