Terms of service
Terms of Service
Important Legal Notice: By accessing this website, using this website, or placing an order with Kaminos, you agree to be bound by these Terms of Service, together with our Shipping Policy, Return & Refund Policy, Privacy Policy, and any other policies, notices, or terms posted on this website.
Use of Website
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website or any related service.
Product Information and Customer Verification
Kaminos makes reasonable efforts to present accurate product descriptions, images, dimensions, finishes, specifications, certifications, accessories, installation requirements, lead times, and availability information. However, such information may contain typographical errors, omissions, inaccuracies, or outdated information, and may be changed by Kaminos, the manufacturer, or the supplier without notice.
Product images, renderings, finish samples, flame images, and lifestyle photos are provided for general illustration only. Actual appearance, finish, color, texture, materials, dimensions, included components, packaging, flame presentation, and accessory configuration may vary.
The customer is solely responsible for confirming product compatibility, measurements, framing, utility requirements, fuel type, venting, clearance requirements, installation conditions, code compliance, and suitability for the intended application before placing an order or arranging installation. In the event of a conflict between website content and manufacturer documentation, the manufacturer’s most current documentation shall control.
Truthfulness of Claims and Website Content
Kaminos does not warrant that website content is complete, current, or error-free at all times. Product claims, performance statements, and specifications are presented based on information provided by manufacturers, suppliers, or other sources believed to be reliable, but Kaminos reserves the right to correct, revise, or remove any website content at any time without notice.
Orders and Acceptance
All orders are subject to review and acceptance. Kaminos reserves the right, in its sole discretion, to refuse, cancel, limit, or place conditions on any order for any lawful reason, including but not limited to pricing errors, product availability issues, incomplete information, suspected fraud, suspected resale abuse, or risk-related concerns.
Pricing and Listing Errors
If a product is listed with an incorrect price, specification, image, shipping estimate, lead time, or other inaccurate information, Kaminos reserves the right to correct the error and cancel or refuse the order. If payment has already been made and the order is canceled, any approved refund will be issued to the original payment method.
Shipping Estimates
Any ship dates, lead times, availability estimates, transit estimates, or delivery windows shown on this website, in email, or in customer communications are estimates only unless Kaminos expressly guarantees otherwise in writing. Kaminos does not guarantee shipment or delivery by any specific date.
No Installation Services
Unless expressly stated otherwise in writing, Kaminos sells products only and does not provide installation, engineering, code review, permitting, inspection, chimney evaluation, venting design, gas sizing, electrical work, or on-site technical services.
Customer Responsibility for Installation and Use
The customer is solely responsible for selecting qualified installers and for ensuring proper installation, operation, inspection, maintenance, and use of any product in accordance with manufacturer instructions and applicable codes, regulations, and safety practices.
IMPORTANT WARRANTY DISCLAIMER
EXCEPT TO THE EXTENT EXPRESSLY STATED OTHERWISE IN WRITING BY KAMINOS, ALL PRODUCTS, WEBSITE CONTENT, DESCRIPTIONS, IMAGES, SPECIFICATIONS, SERVICES, AND INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE.” KAMINOS DISCLAIMS ALL IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. MANUFACTURER WARRANTIES, IF ANY, ARE THE SOLE WARRANTIES APPLICABLE TO THE PRODUCT.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, KAMINOS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE WEBSITE, ANY PRODUCT, ANY ORDER, DELAYED SHIPMENT, CARRIER FAILURE, INSTALLATION, MISINSTALLATION, PRODUCT SELECTION, CODE COMPLIANCE, OR PRODUCT PERFORMANCE. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF KAMINOS FOR ANY CLAIM ARISING OUT OF OR RELATING TO ANY PRODUCT OR ORDER SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID TO KAMINOS FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.
Indemnity
You agree to defend, indemnify, and hold harmless Kaminos and its owners, officers, employees, contractors, affiliates, suppliers, and service providers from and against claims, liabilities, damages, losses, and expenses arising out of or relating to your misuse of the website, your violation of these Terms, your improper installation or use of any product, or your violation of applicable law or third-party rights.
Third-Party Links and Content
This website may contain links to third-party websites, manuals, manufacturer materials, software tools, or services. Kaminos is not responsible for the content, availability, accuracy, or policies of any third-party website or service.
Force Majeure
Kaminos shall not be liable for any delay or failure to perform caused by events beyond its reasonable control, including but not limited to supplier delays, freight delays, labor shortages, weather events, natural disasters, governmental actions, inventory shortages, utility outages, cyber events, or carrier disruptions.
Proposition 65 Notice
Certain products sold by Kaminos may expose users to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. Where required, Kaminos may provide Proposition 65 warnings on product pages, packaging, labels, or accompanying documentation. Customers are responsible for reviewing all product warnings and safety information before purchase and use.
Changes to Terms
Kaminos may update these Terms of Service at any time by posting a revised version on this page. Continued use of the website after any update constitutes acceptance of the revised Terms to the fullest extent permitted by law.
Contact
For questions regarding these Terms of Service, contact support@kaminos.com or call (888) 777-9789.
Tradition. Comfort. Refinement.
