The Majestic Quartz Platinum is the Quartz firebox with a taller glass opening, a liner and front chosen to finish it, and IntelliFire Touch, in 36 inch. Sizes: Quartz 36 Platinum. Choose the size, then the front and interior that finish it; the price updates as you go.
- Type: Gas Fireplace
- Sizes: Contemporary Door Front – Black, Contemporary Door – New Bronze, Decorative Black Mesh
- Fuel: Natural gas; propane model by note
- Ignition: IntelliFire
- Made by: Majestic, a Hearth & Home Technologies brand
Who it's for
Right buyer. You want the Quartz firebox with a taller glass opening and IntelliFire Touch, and you will pick a liner and front to finish it, in 36 inch.
Wrong buyer. You want the firescreen and logs in the box at the base price; that is the standard Quartz. You want more sizes and front choices; the Meridian.
Will it fit?
Framing the opening
Frame the rough opening below, measured inside the studs. Depth is from the finished face of the wall. Where the vent pipe goes through the framing there is a separate hole; the manual's drawing gives its position.
| Model | Width | Height | Depth |
|---|---|---|---|
| Quartz Platinum 36 | 42" | 38‑1/4" | 16‑1/4" |
Framing notes from the manual
- Quartz Platinum 36: Adjust framing for interior chase sheathing. Vent framing hole 10 in. for DVP pipe, 8-5/8 in. for SLP; its center is 1 in. above the center of a horizontal vent pipe. Basic corner installation: 45-1/2 in. along each wall, 64-3/8 in. across the corner.
The fireplace itself
| Model | Width | Height | Depth |
|---|---|---|---|
| Quartz Platinum 36 | 41 | 37‑7/8 | 16‑5/16 |
Models and prices
Heat input is the range from the low to the high flame setting on natural gas and on propane. The LP model has the same price; order it by note.
| Model | Part | BTU per hour, NG | BTU per hour, LP | Fireplace only |
|---|---|---|---|---|
| Quartz 36 Platinum | QUARTZPLA36IN | 17,500 to 30,500 | 18,000 to 29,500 | $3,729 |
Required to complete: Front Interior Panels. The options below are the ones sold on this page; each is matched to its size.
Clearances
Clearances are to combustible materials, from the appliance. They come from the installation manual for this model and depend on how it is vented; the installer confirms them on site.
Notes from the manual
Mantel clearances are measured from the top of the fireplace opening, which is 33-9/16 in. above the bottom of the appliance; the combustible and non-combustible mantel charts are printed as drawings on page 2 of the Architect Guide. Combustible mantel legs or wall projections: 3 in. minimum from the opening on both sides, or 2-7/8 in. minimum with a 36 in. maximum projection on one side; non-combustible legs 1/2 in. minimum, unlimited projection. Exterior chase: 40 in. minimum height; wall penetration 26-7/8 in. to center for the vent.
Heat and gas
Heat input per hour on natural gas and on propane, low to high, and the efficiency where the maker publishes it.
| Model | BTU, natural gas | BTU, propane | Efficiency |
|---|---|---|---|
| Quartz Platinum 36 | 15,000 to 30,500 | 15,000 to 29,500 | 53% steady state, 54.9% (dealer specification; confirm on the rating plate) |
Choose your options
Front
The front is the finished face of the fireplace. A clean-face trim frames the glass with a thin edge for a built-in look; overlap and arched fronts sit on the wall and carry a screen.
| Front | Part | Price |
|---|---|---|
| Decorative Black Mesh 36" inside fit front - Black | DBM36BK | $379 |
Interior and media
The interior is what you see behind the fire: a brick liner, a reflective black glass liner, or glass media in place of logs.
| Interior or media | Part | Price |
|---|---|---|
| Reflective black glass interior panels | GLQUARTZ36PLA | $799 |
| Brick interior panels 36" - Tavern Brown | BRICK36TBPLA | $489 |
Fans, heat management and controls
Available for this fireplace and priced by Majestic. Ask us to add any of them to your order.
| Item | Part | Price |
|---|---|---|
| Contemporary Rectangular Door 36" overlap front - Black | CRD36BK | $939 |
| Contemporary Rectangular Door 36" overlap front - New Bronze | CRD36NB | $999 |
Installation and venting
| Venting | Requirement |
|---|---|
| Type | Direct vent |
| Pipe | DVP or SLP |
With heat management, see the installation manual for framing and reduced mantel clearances.
Electrical: 120Vac, 60Hz., less than 12 Amperes (total electrical requirements, owner's manual rating plate text)
Direct vent: a sealed coaxial pipe carries exhaust out and combustion air in, through the roof or an outside wall, with no chimney. The vent pipe, elbows and termination are sold separately and quoted from your installer's plan.
What arrives
- Glowing embers
- Battery backup
- 5" x 8" rear vent collar
- External air shutter adjustment
- 4" x 6 5/8" top vent collar
- GFK-160 variable speed blower
- 8 ceramic fiber logs
- IntelliFire Touch ignition
- Ceramic glass
- LED Illuminated embers
- RC400 touchscreen remote
- The front, interior and any accessories ship as their own cartons.
Before you order
- Installation is by a licensed gas installer. The fireplace, its venting and the gas line are inspected together, and the warranty depends on it.
- Framing, clearances to combustibles, mantel heights and the vent run come from the installation manual for your size. Send us your plan and we will check it before anything ships.
- Venting is sold separately and priced from the installer's plan: the pipe, elbows and termination depend on where the vent exits. Ask us for a vent quote with your order.
- Propane: every model is also made in an LP version at the same price. Add a note to your order and we will confirm the LP model before it ships.
- A 120-volt outlet or junction box at the fireplace is needed for the fan, lights and accessories; the ignition itself has battery backup.
- Special-order goods ship by freight. Confirm the size and the front before you order.
How it performs
The Quartz Platinum keeps the Quartz firebox and adds a taller glass opening, IntelliFire Touch and the choice of liner and front. Once the installer has set the flame height and the fan, the fireplace runs from the wall switch, the RC400 remote or the app: press once and the pilot lights, the burner catches, and the glass warms in a few minutes. 15,000 to 30,500 BTU on natural gas with the fan.
Trade-offs to know
- A direct-vent fireplace is sealed behind glass; there is no open fire and no smell of wood. People who want that choose a wood fireplace or the open-front Reveal.
- The front is a separate purchase and a separate decision; the fireplace cannot be finished without one.
- The venting run decides where it can go; a long or complicated run adds to the installation more than the fireplace does.
Living with it
Have the fireplace serviced once a year, before the season: the installer cleans the burner and the glass inside, checks the vent and the gasket. The glass gets a haze on the inside in the first weeks as the paint cures; that cleans off. Keep the remote's batteries fresh and the app on the WiFi for firmware updates. The fan is the only moving part you will hear.
Specifications
| Models | QUARTZPLA36IN |
|---|---|
| Type | Direct-vent gas fireplace |
| Fuel | Natural gas; propane model at the same price |
| Heat input | See the table above |
| Ignition | IntelliFire Touch intermittent pilot with battery backup |
| Controls | Wall switch; RC400 remote and IntelliFire app with the Wi-Fi module |
| Electrical | 120 V for fan, lights and accessories |
| Manufacturer | Majestic, a Hearth & Home Technologies brand, USA |
| Viewing area, Quartz Platinum 36 | 32‑1/16 x 21‑1/2 |
| Weight, Quartz Platinum 36 | 145 lb |
Warranty
| Component | Coverage |
|---|---|
| Firebox and heat exchanger | Limited lifetime (20 years), 3 years labor |
| Burners, logs and metal or fiber refractory made by HHT | 10 years, 1 year labor |
| Cement refractory panels, glass liner panels | 3 years |
| Glass; electrical components (ignition modules, remotes and wall switches, valves, pilots, blowers, junction boxes, harnesses, transformers, lights) | 1 year parts and labor |
| All other parts | 1 year |
Source: Hearth & Home Technologies Limited Lifetime Warranty, the document packed with the appliance and linked from the owner's manual above. "Lifetime" means 20 years for gas appliances, 10 years for wood and pellet appliances and 5 years for standalone gas log sets, counted from the start of coverage, which begins no later than 24 months after the appliance ships from the factory.
Questions people ask
What is a front, and why is it required?
A Majestic direct-vent fireplace ships as the firebox and glass. The front is the finished face that covers the frame and the vents: a clean-face trim that disappears into the wall, or a decorative front with a screen. The fireplace cannot be finished without one, which is why the page will not let you order without choosing it.
What is IntelliFire Touch?
Majestic's intermittent-pilot ignition system. There is no standing pilot burning all year; the fireplace lights when you turn it on, from the wall switch, the remote or the app. It has a battery backup, so it still lights in a power outage. Flame height, the fan and the lights are controlled from the RC400 remote or the IntelliFire app with the Wi-Fi module.
Does it heat the room?
Yes. A direct-vent fireplace is a sealed heater: it draws combustion air from outside and sends its exhaust outside, so all the heat from the glass goes into the room. With the optional fan it warms a good-sized room; the passive heat and heat-zone kits move heat to another room or out of the wall above.
How is it vented?
Through a coaxial direct-vent pipe out the top or the rear, to a termination on the roof or through an outside wall. No chimney is needed. The pipe, elbows and cap are sized to your house and sold separately.
Can I get it in propane?
Yes. Add a note to your order and we will confirm the LP model, which is the same price.
Can I return it?
Fireplaces are special-order freight items. Confirm the size, the front and the interior with us before you order, and contact us before returning anything.
What size gas line does it need?
A dedicated 1/2-inch line is typical for one fireplace; the manual gives the inlet pressure and the installer sizes the run. Natural gas needs 5 to 7 inches of water column at the appliance, propane 11 to 13.
Can it run in a power cut?
The IntelliFire Touch ignition has battery backup, so the fire lights and runs with the power off. The fan and lights need 120 volts and wait for it to return.
Manuals and drawings
- Quartz 36 Platinum Architect Guide (MAJ/QUARTZ_QUARTZPLA36IN_1222) (pages 1-3)
- Quartz 36 Platinum Installation Manual
- Quartz 36 Platinum Owner's Manual
- Quartz 36 Platinum Service Parts
- Install Manual: Quartz Platinum 36 (PDF)
- Owners Manual: Quartz Platinum 36 (PDF)
- Service Part List: Quartz Platinum 36 (PDF)
- Majestic user guides and manuals
If you have any questions about this product, please let us know by filling out the form below, and we will contact you as soon as possible.
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